以下常见问题解答是我们客户在购买主题之前的一些常见问题。
如果您还有其他问题，请发送至example@domain.com 。
- All
- Orders & Payments
- 技术+主题问题
- Shipping & Delivery
- Studio Pickup & Try-Ons
- Sizing & Fit
- Returns & Exchanges
- Discounts & Promotions
- Discounts & Promotions
- Contact & Support
需要幫忙？
如果您有问题或疑问需要立即获得帮助，您可以点击下面的按钮与客户服务代表进行实时聊天。
如果我们没空，请给我们发送电子邮件，我们将在 20-36 小时内回复您！
Orders & Payments
是的
请确保您遵循以下步骤：
1/ 从 themeforest.net 下载软件包（文件为 zip 格式）
2/ 提取您刚刚下载的文件（不要忘记这一步）。
3/ 在文件夹 Ella Sections Ready xxx 中找到此文件：ella-xxx-sections-ready.zip，然后您只需将 ella-xxx-sections-ready.zip 文件上传到您的 Shopify 商店。
- 如果您想使用 Ella RTL 版本。请在 Ella Sections Ready xxx RTL 文件夹中找到此文件：ella-xxx-sections-ready-rtl.zip，然后您只需将 ella-xxx-sections-ready-rtl.zip 文件上传到您的 Shopify 商店即可
- 如需安装子主题，请进入相应主题文件夹
为了节省您的时间并快速获得我们的支持，请按照以下步骤操作：
-
为我们创建一个员工帐户（具有主题权限和设置权限） http://docs.shopify.com/manual/settings/account/staff-members
-
捕获您遇到的问题的屏幕截图或视频。
-
指定您正在使用的模板和版本。
-
清楚地描述如何重现该问题。
-
将所有信息（员工帐户、屏幕截图、视频、模板名称和版本、问题描述、链接）发送至 email@domain.com
技术+主题问题
Shipping & Delivery
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Studio Pickup & Try-Ons
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Sizing & Fit
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Returns & Exchanges
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Discounts & Promotions
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Discounts & Promotions
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Contact & Support
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.